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Please read the following terms and conditions as they include the obligations, rights as well as limitations and exclusions which may apply to you.

The logos, designs and photographic images are the intellectual property of Arvene. No use may be made of these without consent from Arvene.

Arvene reserves the right to make changes to the prices, policies and procedures. It is advised to check periodically for any changes.

Please note that our hair is 100% natural human, hair variations in color and texture may occur. We will try our best to match your order specifications.

Exchanges must take place within 10 days from the original date of purchase. The hair cannot be used or manipulated (brushed, combed, processed) in any way and the packaging seal must be fully intact. The product must be returned to us in order to process the exchange. If we do not feel the returned product meets Arvene standards it is at our discretion to deny any exchange. Products can only be exchanged for equal or greater value. Arvene does not accept refunds.  Any costs associated with exchange are at the expense of the client. The product should be sent back to the Arvene mailing address. Contact us for any exchange inquiries.

9244 Parc Avenue
H2N 1Z2
Montreal, Quebec

Prices, availability and specifications are subject to change without notice. Any photographic, typographical, pricing or specification is subject to correction. You will be notified of corrections or changes before your order is completed.

Arvene is not liable for any damages of any kind related to the use of this site or the purchase of any Arvene product.